According to my Twitter sources, Microsoft announced today, at Convergence 2010, that “CRM 5 will be released by the end of the year with CRM Online first then on-premise.” Now that’s the first time I’ve heard the release date officially pinned down that precisely. I’ve been hearing Q4 and even early Q4 2010 for a while now. [...]
Filed under: Architecture, Development, ISV, XRM | Tagged: Beta, CRM "5", CTP, Microsoft Dynamics CRM, Transition, Upgrade, Version | Leave a Comment »
Part 2 of the “Hosting Toolkit for Microsoft Dynamics CRM” covers the free trial or buy now form and provisioning workflow. It also covers some lessons learned in automating the provisioning process using the Microsoft Dynamics CRM deployment service and CRM web service.
Filed under: ISV, Operations | Tagged: Architecture, CRM, Hosting, Infrastructure, ISV, Microsoft Dynamics CRM, SaaS | 2 Comments »
2nd Microsoft Dynamics CRM Incubation Week Announced (Boston, 20th April). To submit nominations, visit Sanjay Jain’s blog.
Filed under: Entrepreneurship, ISV | Tagged: CRM, Entrepreneur, incubation, Innovation, ISV, mic, Microsoft Dynamics CRM, Startup, Venture Capital | Leave a Comment »
The Outlook interface is a big selling point and makes the CRM experience much better in my opinion. However, if you have ever been involved in technical support for Microsoft CRM, you know that the Outlook client is far and away the source of the most support issues. So, if you host CRM 4.0, here are my questions:
Filed under: ISV, Operations | Tagged: Hosting, Microsoft Dynamics CRM, Outlook, Update, Update Rollup, Updates | 5 Comments »
In Part 1 of this series of posts I’ll summarize the parts of a toolkit an ISV needs for hosting Microsoft Dynamics CRM…a control-panel is only part of the solution. As an ISV, you want to offer customers a simple sign-up process that starts with a free-trial and is completely self-service. If they have to call you to order your software, many potential customers will move on to the next option, your competitor.
Filed under: ISV, Operations | Tagged: billing, control panel, Hosting, Microsoft Dynamics CRM, ordering, provisioning, SaaS, toolkit | 11 Comments »
The title of this post is a question I was asked by a software executive (Let’s call him Mike althought that isn’t his real name) recently. Mike is considering launching a new software application for a niche vertical industry and he wanted to get my feedback on the pros and cons of building their application using Microsoft [...]
Filed under: Entrepreneurship, ISV, Platform | Tagged: CRM, Force.Com, Microsoft Dynamics CRM, PaaS, Platform, SaaS, Salesforce.com, Sugar CRM | 4 Comments »
Let’s say you and I are starting a business and we’re making plans to launch a great new piece of software that will change the world. Should we be thinking cloud platform? Will our software product/service be obsolete by the time we finish it if we don’t build it on Google or Microsoft or Amazon’s [...]
Filed under: Architecture, ISV, Platform | Tagged: Architecture, Azure, Cloud Computing, ISV, Microsoft, Software | 1 Comment »
