CRM 4.0 to CRM “5″ Transition

According to my Twitter sources, Microsoft announced today, at Convergence 2010, that “CRM 5 will be released by the end of the year with CRM Online first then on-premise.”  Now that’s the first time I’ve heard the release date officially pinned down that precisely.  I’ve been hearing Q4 and even early Q4 2010 for a while now. [...]

Microsoft Dynamics CRM Resources

I put this page together to keep track of useful links related to Microsoft Dynamics CRM.  I did it as much for my own use as anything but if anyone else finds it useful, all the better. Workflow Microsoft Dynamics CRM: Workflow Authoring Best Practices Gonzalo Ruiz, Business IT Professionals, Inc., Microsoft, January 15, 2010, [...]

LinkedIn API’s are Open for Business

I got an email on Monday from LinkedIn that their API’s are “Open for Business”. We applied for access to their API over a year ago. We wanted to do some social networking mashups with CourseMax CRM and LinkedIn. However, LinkedIn never responded to our application and so I gave up, assuming they would never [...]

Renaming or Repurposing Microsoft CRM System Entities

I’ve been taking part in an interesting discussion on the LinkedIn “Microsoft Dynamics CRM” group. The following is the extremely long link you will have to use to get to this discussion: http://www.linkedin.com/groupAnswers?viewQuestionAndAnswers=&gid=21231&discussionID=7432367&sik=1253708987811&trk=ug_qa_q&goback=%2Eana_21231_1253708987811_3_1 You’ll need to be a member of this group to read the discussion. It started out with a great question about “ [...]

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